Wednesday, December 19, 2012

Employee email – neither private nor privileged


Another case has been decided that should put employees on notice – there is no special privacy protection for email sent using your employer’s devices.

On December 13, 2012, the U.S. Court of Appeals for the Fourth Circuit upheld the conviction of Phillip Hamilton, a former member of the Virginia House of Delegates. Hamilton had been sentenced last year to over 9 years in prison for using his political position for his personal enrichment.

The source of some of the evidence used to convict him was an office email account from which he communicated his criminal intentions to his wife.

Hamilton appealed the conviction and sentence on many grounds, including the assertion that the use of the messages violated his right to privacy as well as his marital communication privilege.

The court demurred, finding that Hamilton waived the privilege because he sent the messages in question using his work computer and his work e-mail account.  The court came to this decision even though the office where he worked instituted and communicated its computer use policy after most of the incriminating email had been sent.

Fourth Circuit Judge Diana Gribbon Motz wrote,  "…(T)he district court found that Hamilton did not take any steps to protect the emails in question, even after he was on notice of his employer's policy permitting inspection of emails stored on the system at the employer's discretion."
As upset as privacy advocates might be about this case, the decision follows a long line of rulings where employee privacy rights related to communications emanating from office equipment have been severely restricted or denied by the courts.

One of the most prominent cases was Quon v. the City of Ontario (California).  Here, a police officer sued over the review of what turned out to be embarrassing, sexually-explicit messages that he had sent to his wife and his mistress using a department-provided pager.  In its ruling, the court found that, due to the nature of Quon’s position and the reason for providing him with the device, he had no reasonable expectation of privacy.  Although the issue was not raised specifically, presumably an argument as to marital communications privilege would have also failed for the same reason.

Quon was not a unique decision – it was preceded by a number of cases that reinforced the right of employers to monitor the information that passes through the equipment that they provide to their employees.

In 1996, in the matter of Bohach v. the City of Reno, the court dismissed a challenge to an employer’s stated intention to review the communications that passed between two employees as part of an internal investigation.  The court found that the objecting plaintiff had not established that he had an objectively reasonable expectation of privacy in the messages at issue. 

The unique aspect about the Bohach case is that the communications system through which the messages were sent was a proprietary system purchased by the city around 1995 for sending missives to its employees.  This was not an unusual internal communication strategy for the time when considering that Microsoft Outlook was only introduced in 1997.  Because this system was a municipal installation, the court determined that the city was the system administrator, giving the city special rights as to the data.  As the system administrator, the court ultimately ruled that the city of Reno was “…free to access the stored messages as it pleased.”

In 2000, CIA agent Mark L. Simon lost the appeal of his conviction for possessing pornography, which had been downloaded to his office computer.  The court found that Simon had no reasonable expectation of privacy. Not only did the Foreign Bureau of Information Services have a well-communicated policy that prohibited the use of its computers for personal browsing, but it also gave its employees notice that the department might perform computer investigations to ensure compliance with this policy.

However, using the office computer for personal purposes does not automatically result in a waiver of privacy and privilege.  There have been cases where employee email has been protected from perusal.

One of the most prominent of these cases is Stengart v. Loving Care Agency, Inc.  In this matter, an employee filed suit against her former employer for discrimination.  However, before she quit, she used her company-provided computer to send information she felt she could use to her advantage to her attorneys.  After the litigation process began, it became clear to Stengart that her former employer had gained access to the legal strategies and documents that had been communicated with her attorneys.  It was later determined that the defendants had copied Stengart’s hard drive and used the material they found therein. 

The court decided that because Stengart had taken steps to protect her privacy by using a personal email account that was password-protected, she had a reasonable expectation of privacy that preserved her attorney/client privilege.

The takeaway from these decisions:

It is important to establish and communicate a policy regarding the personal use of business property, updating the employee personnel manual so that it clearly indicates that employees should have no expectation of privacy as to communications to or from their office computer.

Sunday, December 16, 2012

Workers Comp fraud - finally real punishment for a real crime


By now many people have heard of the sentence imposed on Modupe Adunni Martin.  On Thursday, she was ordered to serve nine months in San Mateo County Jail for workers' compensation fraud. 
The 29-year-old Hayward resident was convicted of falsely claiming that she suffered an ankle injury while employed by the Sequoia Union High School District in 2009 that rendered her unable to walk.   

Martin was exposed when photographic evidence was obtained showing her scampering through a public park while wearing high-heeled shoes.  After doctors grew suspicious that Martin was exaggerating her injury, she was placed under video surveillance.  Besides the frolic in the park, Martin was filmed using crutches to walk to her medical appointments, but walking without crutches afterwards.  

At her sentencing hearing, in addition to her confinement, Superior Court Judge Craig Parsons ordered Martin to serve three years of probation after her release from custody as well as to repay over $79,000 in fraudulently-obtained benefits.

What surprised most people about the Martin case was that she was punished at all.  The state of California’s Department of Insurance notes on its website that no matter how diligent the state may be in their response to these cases, only a small portion of actual fraud is prosecuted as many fraudulent activities are not identified and, consequently, not investigated.

Unfortunately, the focus of the Martin case has been on the salacious nature of the material used to identify the workers’ compensation fraud.  (I have omitted the “juicy” details; you’ll have to read them elsewhere.)  I would like to see more observers broadcast the serious nature of the crime itself and have them advertise the serious jail sentence that was imposed as a cautionary tale to those who might contemplate similar behavior.

For too long employees have viewed workers’ compensation payments as an opportunity for a paid vacation at the boss’ expense; a chance for some compensated rest and relaxation.  The fraud usually (hopefully) begins with a genuine injury, but morphs into a situation where the employee develops a sense of entitlement to the “free” money.  Until we attack the fraud for the crime that it is, this job-killing expense will continue to spiral out of control.

It’s not that we do not ever punish those caught committing workers compensation fraud, it’s just the punishment is not normally of the type or extent that would act as a deterrent. 

As an example, I reviewed the website established by California’s Department of Insurance.  Since 2005, the state has been required to list for public review a roster of those convicted of workers’ compensation fraud.  The most recent posting is from October 2012.  It lists a single case from Los Angeles County for the entire state.  The employee named was convicted of stealing $160,203 in benefits.  The required reparation for her actions - 50 hours of community service!  She was assessed no jail time for a six-figure theft.  There was not an order issued for repayment of the stolen funds nor was there a fine to be paid for the offense.

This meager punishment is even more troubling when a review of the Insurance Department’s website shows that during the fiscal year ending in 2011, the Fraud Division identified and reported 5,741 suspected fraud cases.  The potential loss amounted to $276,894,742.  Even if we weren’t in a fiscal climate where every penny counted, this sum would still have a serious negative impact on our economy.
If the sanctions for this offense continue to be so lenient, it will communicate to potential offenders that it is well worth the risk to steal with impunity.

Hopefully, the Martin case is the beginning of meting out discipline that recognizes workers’ compensation fraud as a real crime.

Sunday, November 18, 2012

I want to bring my gun to work - but don't fire me

Another case of a misunderstood employee and his gun.
 
David Weber and his lawyer insist that he was only exercising the rights available to him in the state of Maryland when he applied for a concealed carry permit.  Also, his position as the assistant inspector general of investigations at the SEC allowed him to carry a weapon.  The problem arises when you combine a disgruntled employee with a loaded weapon in the office - never a good combination.
 
Weber and his attorney would probably dispute his being labeled disgruntled.  But even Weber would admit that at the time of his application for a concealed carry permit, he was upset because he felt that allegations of misconduct that he had made about higher-ups in his agency were the reason for his termination on October 31.
 
It does not work in his favor that Weber has stated that his termination was part of a conspiracy.  The words "conspiracy" and "concealed weapon" do not go well together.
 
Weber's supervisors probably felt that they had no choice but to fire him.  He was first suspended from duty in May after co-workers reported that they felt physically threatened by Weber when he spoke about wanting to bring a gun to work.  It did not help that at one point Weber brought a bullet proof vest into the office.
 
I should clarify a point - Weber was not merely suspended; apparently Weber was placed on leave on May 8 after internal security personnel revoked his SEC identification and banned him from entering SEC headquarters in Washington D.C. 
 
The bottom line is that the SEC would have been up the proverbial creek had they not fired Weber and he later hurt someone while exercising his constitutional rights.
 
The lesson:  don't expect to be warmly embraced by your co-workers if you talk about bringing bullet proof vests and concealed weapons in the office.  Unless you work in Texas.

Disclaimer:
This site was established to provide information about the law, designed to educate users about issues in which they may have an interest. But legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. Although I go to great lengths to make sure the information provided is accurate and useful, I recommend you consult a lawyer if you want professional assurance that the information, and your interpretation of it, is appropriate to your particular situation.


File a frivolous law suit - pay the price

Daniel Krofta and Mary Katz must have thought that they had hit the jackpot when they hooked up with the law office of Knapp Petersen & Clarke.
 
Instead they now collectively owe almost $300,000 in legal fees to their former employer and some of their fellow former co-workers may find themselves in the same boat.
 
Their dilemma arose when they decided to sue AirTouch Cellular on the grounds that they were not paid for attending mandatory meetings.  Under California's Labor Code, if you only make minimum wage, you are entitled to supplemental pay for such meetings.  In this case, both Krofta and Katz made more than minimum wage, so the judge dismissed their cases. 
 
Krofta and Katz's became liable for the legal costs of AirTouch Cellular because some sections of the California Labor Code allow the employer to receive reimbursement for attorney’s fees if they win their case.  The court determined that it was one of those sections that allow for employer reimbursement that controlled the former employees' complaint.
 
This may seem unfair to the downtrodden employee fighting for fair compensation until you consider that there are some sections of the Labor Code that state that, even if the employee wrongfully sues their former employer, only the employee has the right to be reimbursed for their legal costs.
 
The court allocated $146,000 in fees against Krofta and $140,000 in fees against Katz.
 
AirTouch could have walked away, satisfied with their victory, and not sought reimbursement of their costs.  But what better way to fend off future unmerited law suits than to let current and future employees know that if they dance to the music they'll have to pay the band.
 
The lesson:  Employees should not expect to put their employer through the expense of a law suit and not have to pay the cost (literally and figuratively).
 
Disclaimer:
This site was established to provide information about the law, designed to educate users about issues in which they may have an interest. But legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. Although I go to great lengths to make sure the information provided is accurate and useful, I recommend you consult a lawyer if you want professional assurance that the information, and your interpretation of it, is appropriate to your particular situation.
 
 

No social media right to privacy - Roberts v. CareFlite

The issue about employee social media privacy rights has been addressed again, but the circumstances are such that this case may not add much clarity to the matter.
 
Janis Roberts sued her former employer CareFlite for unlawful termination and for invasion of her privacy.  Roberts was "friends" on Facebook with another CareFlite employee.   Roberts posted on his Facebook wall that she had transported a patient that needed restraining and that she had wanted to slap the patient.
 
The sister of Sheila Calvert, a compliance officer with CareFlite, saw the post and told her sister about the communication.  Calvert sent a message to Roberts saying, in part, "I just wanted to remind you that the public sees your posts...you could be looking at a suspension of your EMS license and fines...I am trying to help you realize that people out there are losing their jobs and livelihood (sic) because of such posts and I don't want to see that happen to you...I hope you will consider removing that post."
 
When Roberts countered that the patient needed "an attitude adjustment", Calvert responded that Roberts' words might be a violation of Texas law [Rule 157.36(b)(28) of the Texas Administrative Code] that states that you cannot engage in activities which might erode the public's confidence in the Emergency Medical Services.  Roberts' retort might be best described as dismissive.
 
Apparently not satisfied with her sister's handling of the situation, Calvert's sister sent an email outlining the post to the CEO of CareFlite.  Roberts was subsequently terminated.
 
Roberts sued for wrongful termination and invasion of privacy.  In later pleadings, Roberts argued that the NLRB has prohibited employers from restraining employees from discussing the conditions of their workplace.
 
However, the court found the real issue was whether the company intruded upon Roberts' privacy in a manner that would be offensive to a reasonable person.  Not feeling that evidence provided  supported Roberts' position, the court ruled against her.
 
Unfortunately, the case was not limited to a decision about social media rights.  It is complicated by a state law that prohibits one from engaging in activities that might cause the public to lose trust in the state's EMS system.  Further muddying the decisional waters - the court appeared to decide the case not so much on the issue of privacy rights, but on what appears to be their dissatisfaction with the quality of Roberts' brief.
 
The lesson learned:  the courts continue to deny social media participants a special privacy right. 
 
Disclaimer:
This site was established to provide information about the law, designed to educate users about issues in which they may have an interest. But legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. Although I go to great lengths to make sure the information provided is accurate and useful, I recommend you consult a lawyer if you want professional assurance that the information, and your interpretation of it, is appropriate to your particular situation.
 

Friday, November 16, 2012

Job recommendations for the bad employee

It is not enough that you have to worry about firing a bad employee; now you have to be concerned about what to say about him when he's gone.

There has been an explosion in cases involving former employees suing for defamation, slander and discrimination.  This issue arises when an employer gives a job reference that the former employee feels is incorrect and harmful to their reputation.  In other words, this situation emerges whenever you fail to give someone a favorable job reference - whether the reference is honest or not.

Many employers attempt to avoid being squeezed between veracity and litigation by only providing the most rudimentary information about the departed employee:  a confirmation of their employment, their dates of employment, the last position they held and, perhaps, their final salary or wage rate.  However, that in itself may be a form of negative review.  After all, if you had a great relationship with a former employee, you would be effusive in your praise, extolling his every workplace virtue.  You would only be close-mouthed about the person you are glad has left.

In the face of this dilemma, many employers choose to lie - they give the employee a great reference in the hope that he will become someone else's problem.  (And don't let the door hit you on the way out!)

But giving someone an undeservedly-positive appraisal carries a risk all its own.  It may result in being sued for "negligent referral."   Essentially, the former employer knows of some harmful trait regarding the applicant's behavior and fails to communicate this matter to prospective employers.

Normally, the current or former employer does not have a duty of care to future employers; they don't have to pass on negative information about an employee.  The obligation arises when the employer chooses to discuss the employee and is less than completely forthright.

One of the cases that best demonstrates the problem of negligent referral was decided in California.

In Randi W. v. Murom Joint Unified School District, a serial child molester was employed by three separate school districts between 1985 and 1991. In each district, he was found to have had inappropriate sexual contact with students.  Even though he was twice forced to resign, each of the school districts provided positive letters of recommendation. 

In deciding the case, the court held that, "ordinarily a recommending employer should not be held accountable to third persons for failing to disclose negative information regarding a former employee, nonetheless liability may be imposed if, as alleged here, the recommendation letter amounts to an affirmative misrepresentation presenting a foreseeable and substantial risk of physical harm to a third person."

This is a unique case.  Hopefully, none of your former employees present the same degree of risk of harm to other persons.

The lesson to be learned:  if you decide to issue a reference, you are required to communicate the good, the bad and the ugly.

Disclaimer:
This article was published to provide information about the law, designed to educate readers about issues in which they may have an interest. But legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. Although I go to great lengths to make sure the information provided is accurate and useful, I recommend you consult a lawyer if you want professional assurance that the information, and your interpretation of it, is appropriate to your particular situation.

The virtue of consistency in defending against a claim of discrimination

Many unflattering things have been said about the trait of consistency.
 
George Bernard Shaw asserted that consistency was the enemy of enterprise.  Worse, Ralph Waldo Emerson pronounced that consistency was the hobgoblin of little minds.   The cruelest cut of all:  Aldous Huxley's claim that the only completely consistent people are the dead.   
 
But, if you ask the Texas Department of Criminal Justice, being consistent is a saving grace when defending oneself against a claim of discrimination.
 
A few years ago, the TDCJ believed that employee Phyllis Shanklin was abusing her paid sick leave, so when she asked for FMLA time to recuperate from a back injury, they asked for documentation from her treating physician.  When they didn't receive it, Shanklin was fired.  In response to her termination, Shanklin sued the TDCJ, saying that she was fired due to racial discrimination.
 
Court rulings have determined that in order to prove an allegation of disparate treatment based on race, one must show that there are situations where individuals were treated more harshly than others of another race.  This means that employers must treat employees with consistency.
  
The TDCJ was able to demonstrate that they were consistent in the manner in which they applied corrective measures.
 
On the other hand, Shanklin conceded that she had no evidence that her employer had made its decisions on any discriminatory basis.  She could not point to a single employee of another race or color who wasn’t fired for responding to a supervisor's request in the same manner and in the same situation.
 
It did not help her case that one of the people that approved of her punishment was Warden Diana Oliphant, who is also African-American.
 
Shanklin's claim of discrimination was dismissed before trial; the jury rendered a verdict against her on the remaining counts.  She lost her appeal.
 
Consistency may not be artistic, but, when dealing with employees, consistency may be the foundation of judicial victory.
 
As was once said by Sir Francis Bacon, "Look to make your course regular, that men may know beforehand what they may expect."
 
When an employer's course is regular - when they act with consistency - judges and juries will respond accordingly. 
 
Disclaimer:
This article was published to provide information about the law, designed to educate readers about issues in which they may have an interest. But legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. Although I go to great lengths to make sure the information provided is accurate and useful, I recommend you consult a lawyer if you want professional assurance that the information, and your interpretation of it, is appropriate to your particular situation.